Pamela Saden

Name & Position

Pamela Saden, Director of Concierge Services

How long have you lived in the Vail Valley? Where did you move from?

I’ve lived in Vail for almost 27 years having moved from Northern California, although I am originally from Southern California.

What do you like about the Vail Valley? How does the Valley enhance your interests?

What I like about Vail: I like the climate, blue skies, fluffy white clouds, the outdoors, a lack of traffic, the small town atmosphere, fresh snow, looking at the brilliant stars, feeling safe, the summers and winters, fall colors, wildlife and the arts.

I am a professional fine art photographer and love being in touch with nature, so Colorado is a great state for me to live in. When I am not working or taking photos I’m often making jewelry, working out, snowshoeing, hiking or creating new raw vegan recipes.

Give a brief synopsis of a typical day at work.

Being a concierge for fifteen years has taught me there really aren’t typical days in the life of a concierge. Helping others is what I enjoy and do best, ensuring my days always seem full. Whether I am planning someone’s entire vacation from their travel, dining, and activities to their childcare (just to mention a few things), or organizing a family reunion and providing information on what Vail and the surrounding areas have to offer, my job not only excites me but coincides with many aspects of my personal life.

After my first year of being a concierge in Vail I won Employee of the Year for the Radisson Resort in Vail (now the Marriott) and went on to be honored as Western Region Employee of the Year for Corporate Radisson. Flying to Berlin, Germany to accept my award was one of the highlights of my life. The honor and having my hard work recognized were critical steps in my development as one of Vail’s best concierge. My extensive knowledge of local Vail Valley activities coupled with the invaluable relationships I have developed with local businesses ensures that our guests’ stay will not only be memorable, but generally exceed their expectations.

 

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